5 Top Usability Testing Tools

I have a friend whose dream it was to play video games for a living. A few years ago, he achieved this goal as a video game testing engineer. Now, he thought, as I am sure you think, that this would be amazing. Just lie around and play all the newest games before their release.

However, he soon learned that it’s not all fun and games.  The majority of his time is spent searching for bugs and endlessly clicking and documenting every issue.

However, it doesn’t have to be this way. There are great usability testing tools that he started using to make his life easier.

You should too. Here are some of our favorite usability testing tools:


1. Usability Hub

This program includes a number of usability testing tools, including FiveSecondTest, which was made to analyze a visitors’ first impression of a webpage, as well as what stand outs on the page most, using screenshots uploaded by the user.  Every test takes literally five seconds to run.

Other tools include Click Test (used to check up clicks on landing pages), and Nav Flow (used to track conversion tunnels).

This program is not free, with plans starting at $20 per month; however, users receive free test responses by completing tests for other people.

2. Feedback Army

Feedback Army is super easy and quick to navigate and reasonably priced. All you do is upload the desired URL in need of testing, set up a few questions about the site page, and then just wait for the responses to trickle in. The whole process takes about 2-3 minutes.


3.  Usabilla

Though this program is not the cheapest, with the effective plans ranging from $49-$199 per month (depending on how many tests you want to run at a time), it is known to be worth it, offering a variety of great features for usability testing.   Features included gather feedback, usability issues, and assess task performance, and if using a paid plan, users can have private tests and invite their own participants.  (A free plan includes running 2 tests at a time with a maximum of 10 participants).  There is also a 14-day free trial to prove its worthiness.


4. User Feel

What’s great about this program, is that unlike many other usability testing tools, User Feel is multi-lingual. Charging $39 per usability test (recommended between 3-5 tests for best results), they promise speedy results within 24 hours, and provide written responses, recorded video footage of the test being taken and voiceover commentary, as well as mouse movement tracking.

If you are not satisfied with the program, there is a 90-day money back guarantee.

5. TryMyUI

This usability program offers similar features to User Feel, as it provides written responses on tests, videos of participants using your website (with voice-over commentary), and mouse and keystroke movement tracking. In addition, there is mobile testing, and a scale questionnaire. Users can select their own participants or have anonymous reviews.

Cost for this wonderful usability testing tool is set at $35 per test, though there is opportunity for bulk discounts.


There are a broad range of options when it comes to picking the right usability testing tools for you.  Price range, features, speed, and simplicity are a lot to consider.  Even though usability testing may not be the first thing you think about, it really is helpful and essential to improving your webpage and business.

Jessica is the Lead Author & Editor of UsabilityLab Blog. Jessica writes for the UsabilityLab blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to usability.