Great Infographic: 6 Key Steps to Successful Remote User Testing

Identifying issues with your product as a designer can be a daunting task. Usability tests exist to gain valuable feedback from end-users. Understanding how to create a solid usability test can be challenging.

This infographic by User Zoom outlines 6 key steps to designing great usability tests for remote users. One major point that is apparent in both the initial questionnaire and task construction is ensuring that you do not lead the participant through careful wording or how the test is designed. For example, you should not use exact phrases for tasks and yes/no questions should be avoided in the questionnaire. Receiving a wide range of objective, unambiguous answers is important when improving your product.


Jessica is the Lead Author & Editor of UsabilityLab Blog. Jessica writes for the UsabilityLab blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to usability.