Offering easy-to-use mobile service allows customers to access your business quickly and conveniently. However, many small and medium-sized businesses aren’t making the most of their mobile sites. This great infographic by Hibu shows just how many small and medium businesses are missing out on the opportunities that come from delivering quality mobile service. A staggering 74% of SMEs don’t have mobile-friendly websites. As mobile devices become more prevalent, the need to deliver mobile-friendly service is becoming an essential part of usability. In addition to the benefits to the user, increased mobile usability will encourage users to make use of your site, ultimately attracting more traffic and increasing profits.