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Jessica Miller

Jessica is the Lead Author & Editor of UsabilityLab Blog. Jessica writes for the UsabilityLab blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to usability.
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Tags: Learnability

Measuring and Improving Learnability

Posted by Jessica Miller on February 23, 2014 Posted in Usability

Well, I know learnability is important, and I know how much we all value measuring every single aspect of anything closely in business. I understand why we’re such sticklers for measurement and documentation, too. Usually, the lack of it is positively disastrous. But the truth of the matter is, if there’s a real, accurate and…

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What is Learnability?

Posted by Jessica Miller on February 20, 2014February 19, 2014 Posted in Usability

There’s a very highly discussed term floating around the SaaS circles, and it seems to confuse a lot of people. You know what? I understand why, because of a persistent way of thinking that’s common among programming fields. So, what is learnability? Persistent Views: Well, it sounds like what it pretty much is. It’s the…

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