Top 5 Usability Articles of the Week

Another week has come and gone and the Usability Universe is buzzing as always. Every week I summarize and send all the best and most talked about UI, UX and Usability articles, uploaded to the blog. And, here they are:

1# Competitive Usability Evaluations: Learning from your competition

Competitive usability evaluations are simply parameters used to determine the performance of your site in relation to your competitor’s site. Here is an article by Amy Schade on how to use these parameters to learn from your competition and grow your business.

2# Usability becomes key business intelligence differentiator as customers struggle with complexity of highly tailored solutions

Nucleus research methods are more reliable and accurate in gathering data as compared to other data collection methods. Nucleus research Inc. takes a look at the benefits of using these advanced systems.

3# Independent research & strategy firm releases info graphic to illustrate how real customers experience and feel about the new Government Healthcare site

The new healthcare.gov has sparked mixed reactions from many people. Here is an info graphic by Kelly Nolan to help you understand how customers feel about this initiative.

4# Conversion rate optimization: Eight case studies that show the benefit of UX Testing

There is no doubt UX Testing is crucial in all businesses. Take a look at these 8 case studies complied by David Moth to help you get a glimpse of how businesses are benefits from UX Testing.

5# Usability ROI Important Tips

Here’s an article I wrote showing that ROI in usability isn’t as complicated as you may think. It is a really important topic that you shouldn’t shy away from. Take a look as I explain it simply.

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Jessica is the Lead Author & Editor of UsabilityLab Blog. Jessica writes for the UsabilityLab blog to create a source for news and discussion about some of the issues, challenges, news, and ideas relating to usability.